An Exclusive Interface with Ganesh Jivani, CEO of Matrix Comsec

• EP-UPDATE: Take us through the journey of “Matrix Comsec” In India & Company’s Current Operations. 

Established in 1991, Matrix provides world-class Security and Telecom solutions to meet the requirements of modern times. Matrix has been offering a comprehensive range of solutions for IP Video Surveillance, Access Control, Time-Attendance, and Telecom applications. All these solutions are specifically designed for large and multi-location enterprises, SMEs, and SMBs.

Matrix leverages technology and innovation to meet the requirements of customers and delight them with the solutions offered. Our commitment is to keep pace with the revolutions in the Security and Telecom domain. Reiterating our resolve to bring forth the best solutions for our customers, 40% of our human resources are dedicated to the research, design, and manufacturing of new products.

One of the most distinctive features that define our solutions at Matrix is our unwavering commitment to a set of deeply ingrained values. At the heart of our company’s ethos is the value of SUBSTANCE, which our dedicated teams wholeheartedly embrace. Our mission is clear: we aim to infuse substance into every aspect of our work – from the technology we develop, to the applications we create, the functions we offer, the features we incorporate, and the unwavering performance we deliver. We take pride in our commitment to flexibility, reliability, and outstanding customer support. Our guiding principle is clear: “Never leave a customer unsatisfied!” We firmly believe that this mantra not only fuels our growth but also plays a pivotal role in shaping our destiny in the market.

• EP-UPDATE: Please brief us About “Matrix Comsec” Global Network & Infrastructure.

Matrix’s products have not only made a significant impact in the Indian market but have also garnered considerable recognition in international markets. We’ve established a global footprint with regular exports to over 50 countries, spanning continents such as North America, Europe, Asia, and Africa. Some of the countries we proudly serve include the USA, Germany, the UK, Ireland, Italy, Portugal, Spain, Australia, Thailand, Singapore, the Philippines, Indonesia, the UAE, Saudi Arabia, Oman, Qatar, South Africa, Kenya, Nigeria, Uganda, and many more.

Our journey into the international arena has been nothing short of remarkable. It’s a testament to our commitment to delivering world-class products underpinned by cutting-edge technologies. Our success isn’t just about offering superior products; it’s also about providing world-class support and services that ensure our customers abroad receive exceptional value. We’ve learned that the key to our encouraging experience in the global market lies in our unwavering dedication to maintaining the highest standards across every aspect of our business. From the excellence of our products to the responsiveness of our support and services, we strive to offer nothing less than world-class quality. This commitment continues to fuel our success story as we expand our reach and make a positive impact on businesses and communities around the world.

In essence, our journey in overseas markets underscores the universal appeal of our solutions, rooted in innovation and reliability, and reinforces our resolve to be a global leader in the field of security and access control.

• EP-UPDATE: “Matrix Comsec” is a leading Company in Telecom and Security solutions, what are the solutions offered to the industry.

Matrix is a technology leader ensuring customers get cutting-edge technologies. Next, Matrix products and solutions are comprehensive and highly-differentiated. Understanding the importance of solution designing in infrastructure products, Matrix solution team starts customer engagement right from the requirement phase to understand requirements and design optimum solution meeting exact customer needs. These solutions are feature-rich, flexible, scalable and reliable. Further, Matrix products integrate well with existing applications protecting customer’s existing and future investments. Matrix customers are also assured of continuity of future upgrades and support from Matrix’s indigenous R&D and manufacturing.

• EP-UPDATE: Please brief us on “Matrix Comsec” latest top line Product Range.

At Matrix, we’re at the forefront of the technology revolution, with Artificial Intelligence as our driving force. We’re fully committed to leveraging this cutting-edge technology to reshape the landscape of Video Surveillance, Access Control, and Time-Attendance. In addition to AI, we’re also diligently working on integrating other advanced technologies such as Deep Learning and Machine Learning into our solutions. These tech innovations are set to be seamlessly woven into our offerings, bringing forth significant advancements in both security and operational efficiency.

Expanding our range of IP cameras is a top priority. We have introduced Matrix All Color Cameras and the Ruggedized Series of IP cameras. The All Color Cameras are engineered to capture colored images even in conditions with less than 0.01 lux of illumination, setting new standards for low-light imaging. Meanwhile, our Ruggedized Series is purpose-built to meet the rigorous demands of the Indian Railways, with the ability to endure shocks and vibrations. These cameras ensure high-quality image capture in dynamic, challenging environments.

In the realm of time-attendance, we have brought in a dedicated face-based attendance terminal – COSEC ARGO FACE200T. With its deep learning capabilities, it optimizes face recognition, thereby reducing the recognition time to up to less than 0.5 seconds. With its adaptive face recognition, it learns the facial characteristics of a user thereby providing access in all scenarios despite the changing face characteristics such as due to age, glasses and so on. Speaking of security, with its anti-spoofing technology, it distinguishes images of a user as compared to a real user. This prevents any form of masquerading.

• EP-UPDATE: Can You Please Brief Us about Your Manufacturing Facilities & R &D Activities in India?

Matrix echoes the sentiment of Make In India with its indigenous, R&D and Manufacturing, which has been recognized by DSIR. A research facility that spans over 77,000 sq. ft Area, with 150+ dedicated research Engineers contributing to 50+ Intellectual properties, adds to our prowess. With around 40% of its Human Resources dedicated to the development of new products, Matrix has launched over 60 cutting-edge Products and Solutions. The Matrix Manufacturing Unit with an annual production capacity of about 10,00,000 ports, is operated by a well-qualified and dedicated team of engineers. 

• EP-UPDATE: Brief us about the quality policy for your business?

Matrix Comsec’s Quality Policy is the cornerstone of our commitment to excellence in the Security and Telecom sector. This policy is designed to ensure that every aspect of our operations meets the highest standards of quality. Central to our Quality Policy is our focus on Research and Development, which drives innovation and enables us to stay at the forefront of technological advancements. We are dedicated to adhering to rigorous global compliance standards and regulatory requirements, ensuring that our products and services are reliable, secure, and consistent with the best practices in the industry. Equally important is our commitment to understanding and surpassing customer expectations. By closely engaging with our clients and tailoring our solutions to their specific needs, we strive to deliver exceptional value and satisfaction. Our Quality Policy integrates these elements to maintain superior standards and reinforce our dedication to excellence in every facet of our business. 

• EP-UPDATE: Which Key Industries do you cater to? Please Share Some of Application Area?

Matrix offers a comprehensive range of solutions for IP Video Surveillance, Access Control, Time-Attendance, and Telecom applications. All these solutions are specifically designed for large organizations with multi-location presence, SME, and SMB.

With its independent Research and Development, we aim to deliver products and solutions with cutting-edge technologies for our clients that will focus on preventive security solutions. Our user-friendly solutions go a long way in improving employee efficiency. Matrix products can also be integrated with many third-party solutions already deployed in an organization thereby protecting both existing and future investments.

Matrix solutions cater to small and large scale enterprises across various industries including Manufacturing, Logistics, BFSI, Healthcare, Hospitality, Education, Government, Defence, etc.

• EP-UPDATE: What is Your Future Vision & Growth Plans for “Matrix Comsec” In India?

The vision of the company is to be a world leader in providing innovative telecom and security solutions. More than 40 percent of our resources are dedicated to Research and Development, this only goes to reiterate our commitment to innovation. Additionally, our marketing, sales, and support team works towards finding newer ways to reach out to the customers and delight them with our services.

Matrix’s mission lies in providing cutting-edge, high-performance, telecom and security solutions to enterprises. In line with the vision and mission of the company, Matrix plans to continue investing in R&D to create world-class products in the telecom and security domain. We also understand that it is crucial to reach out to the customers and showcase our product offering for which we have a robust sales and distribution network in India and overseas. We are expanding our network to reach out to newer markets.

Matrix business is driven by mainly two prime movers: cutting-edge products and a strong core market reach. With this simple understanding, we are focused on creating world-class products in all three domains. Simultaneously, we are also building a strong channel network to expand market reach and take Matrix to all targeted markets by investing in marketing, sales, and support.

The dynamic nature of the evolving workforce does not wait for anyone and neither do we at Matrix. With a mantra of “We Aid All”, our technology evolutions thrive to cater to every firm that scouts stellar developments, regardless of its scale, structure, or sort.